Q. How does the site work? 
A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on Place order. You let us know your address and preferred courier service name, we will send your products via courier service.

Q. How much do deliveries cost?
 
A. As courier service charge depending on your product size and weight.
 
Q. How can I contact you? 
A. You can always call our hotline or mail us at support@coldpressedoil.net. 
 
Q. How do I pay? 
A. We accept cash on delivery and you can also send via bKash and nagad service.
 
Q. My order is wrong. What do I do? 
A. Please Immediately call our hotline and let us know the problem. 
 
Q. What about the prices? 
A. Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

Q. Can I get a refund via cash?
 
A.  Yes. via bkash or nagad or bank transfer.
 
Q.  Can I order over the phone? 
A. Yes, Absolutely.
 
Q. What about quality? 
A. We try our best to source the best quality items for you.

Q. How are you sourcing your products?
 
A. We have our own factories.
 
Q. How to Delete My Account?
A. You can delete your Account.
 
Q. What happens if I delete my account?

A. If you delete your account:

  • All your personal & account information will be removed and cannot be accessed by any means
  • This action cannot be undone